Warranty Policy
At Appleseed, we are committed to providing furniture that reflects our core values of thoughtful design, uncompromised safety, and lasting quality. To ensure your confidence in our products, we offer a 1-Year Limited Warranty on items purchased directly from Appleseed or authorized retailers.
What the Warranty Covers
Our warranty protects against manufacturing defects under normal use. If an
issue arises, Appleseed will determine the appropriate solution, which may
include providing replacement parts, repairing the product, offering a
replacement, or other solution.
What’s Not Covered
While we stand behind the quality of our furniture, the following are not covered under the warranty:
- Misuse, improper assembly, or failure to maintain the product.
- Cosmetic wear and tear, such as scratches, discoloration, or chipped paint.
- Environmental factors like sun exposure, temperature, or humidity.
- Damage caused by teething or accidental mishaps (e.g., overloading the product, improper assembly or use).
- Unauthorized modifications or repairs.
- Products purchased from unauthorized retailers or claims made by non-original owners.
- Shipping damage or loss during transit (handled by the carrier).
Eligibility
This warranty applies to the original purchaser or gift recipient and requires
proof of purchase or order details for claims.
Our Commitment to You
At Appleseed, we believe that The Details Matter, which is why every
product is designed and crafted with care. We recommend inspecting your
furniture upon arrival and carefully following the included assembly and care
instructions to ensure it lasts for years to come.
If you have questions or need assistance with your warranty, our team is here to help. Thank you for trusting Appleseed to be part of your family’s journey.